Effective Date: 12/22/2024

CarPartParadise respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with us. It also outlines your rights under privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

The personal information we collect includes:

• Identifiers: Name, email address, phone number, billing/shipping address, and account login details.
• Payment Information: Payment details securely processed through third-party payment processors.
• Order Information: Details about your purchases, such as product names, prices, and shipping preferences.
• Communication Data: Messages or information shared when you contact customer service.

b. Non-Personal Information

We collect non-personal data, such as:

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages viewed, time spent on the site, and navigation paths.
• Cookies and Tracking Technologies: Information about your interactions with our website (see Section 7).

2. How We Use Your Information

We use your data to:

• Process and fulfill orders.
• Communicate with you about your orders or account.
• Provide customer support and resolve issues.
• Improve website performance and personalize your shopping experience.
• Send promotional offers and updates (with your consent).
• Detect and prevent fraud or unauthorized access.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: To process payments, deliver orders, and provide other services.
• Legal Authorities: When required by law or to protect our rights.
• Marketing Partners: With your consent, to send targeted ads or promotions.

In the last 12 months, we have shared the following categories of personal information with service providers for business purposes:

• Identifiers (e.g., name, email, shipping address).
• Commercial Information (e.g., order history).
• Internet Activity (e.g., analytics and site interactions).

4. California Consumer Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

a. Right to Know

You can request details about:

• The categories of personal information we collect.
• The purposes for collecting, using, or sharing your information.
• The categories of third parties with whom we share your information.
• Specific pieces of personal information we hold about you.

b. Right to Delete

You can request that we delete personal information we have collected about you, subject to certain exceptions (e.g., completing a transaction or complying with legal obligations).

c. Right to Opt-Out

We do not sell personal information. If we change our practices, we will provide a “Do Not Sell My Personal Information” link on our website.

d. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

5. Exercising Your CCPA Rights

To submit a request under the CCPA, you can:

• Email us at: sales@carpartparadise.com
• Call us at: 866-614-7267
• Submit a request through our online form: Contact Us

We will verify your identity before processing your request by asking for information such as your email, order details, or other account-related information.

6. Data Security

We take reasonable precautions to protect your personal information, including:

• Secure payment processing via encryption.
• Firewalls and access controls to protect data on our servers.
• Regular monitoring for vulnerabilities.

While we strive to protect your data, no system is completely secure. Please take measures to protect your account information.

7. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and account details.
• Analyze website traffic and improve functionality.
• Deliver personalized content and advertising.

You can manage cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us at sales@carpartparadise.com to request its deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. Please review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us:

CarPartParadise
1071 E. Boundary St
Perrysburg, Ohio 43551

Email: sales@carpartparadise.com
Phone: 866-614-7267